So the real question is at the end of the day, would I recommend Josh Doyle Homes out of WhiteHead, Ohio? Not in a million years. And here's why:
Let's back up a moment and talk about the whole process from beginning to end. We made an appointment with sales and by the time we walked through the gorgeous model home, we were hooked. We had built a home before and the builder had completed it within 5 months - it was such a smooth process, so what could go wrong? Our existing home search had turned up empty with every single home having something not quite right about it.
Building again it was! The time was June, 2019 and the big question I had was, "will we be in our new home for our 25th wedding anniversary?" Absolutely! was the resounding answer - you'll be in WAY before then! Although ..... the verbal agreement was spoken, nothing was in writing. My very first mistake.
The sales process went smoothly and our estimator Jill worked closely with us to estimate everything our hearts desired and we thought we had a pretty decent budget with lots of fluff to be comfortable. Afterwards was the production meeting with our field coordinator, Scott - where we went through the prints and identified where the utilities would go and house print items. Nothing eventful.
I had already written our how our timeline had been devastated with our driveway permit and the removal of some strategic black walnut trees. It was January 13, 2020 before one hole was dug.
It was a unusually warm winter and things were cruising away until March when everything again screeched to a halt. COVID-19 had hit. They had just moved in the drywall supplies when everything stopped.
Our lease had run out on our apartment and we found ourselves moving into a temporary location closer to our new home. We spent the days driving to the house and wiring it for home network and coax cables.
After the ban for construction was lifted, progress was slow - very slow. There were times the house sat for over a week without anyone doing anything to it. Subcontractors were in no hurry to return to work, especially when they were driving from Ohio.
Our rental agreement had expired and the house still wasn't done. The landlord had given us an additional month but he had found a full year rental and was anxious to have her move in. We were homeless. At least we had options, we move into a hotel for almost 2 weeks while we wanted for our house to finally be done.
Time was ticking away and no one seemed to care that we were living day to day in an hotel which was not cheap. The guys building our barn said someone would show up for a couple hours and then leave. The amount of waste was staggering and time was passing by. In the meantime, installations were done incorrectly and had to be redone. Questions were left unanswered and cries for help went unnoticed.
And then the bills started coming in. 1 week before move in suddenly we were short almost $10,000. I had budgeted everything down to pennies and now .... our budget was shot, our timeline was past, and we were on the verge of being homeless. And no one cared.
We lived some time in our cars outside our beautiful home until we finally got our certificate of occupancy. No one seemed to know the entire process of anything - it was fill out an application, wait. Have someone review it and tell you that something else is needed, and wait. Do that, and find another issue. I really thought I would lose my mind.
We finally moved in officially, August 19, 2020, after 14 months with 2 temporary moves, a lot of frustration and a pandemic.
So, would I recommend Josh Doyle Homes? Nope - not in a million years. I could never get them to disclose any costs to me. I made multiple attempts to reconcile costs with the account coordinator to figure out exactly how I would land at closing. My expectations were clear and I tried very hard to get costs defined. I had costs to cover for the outside of the home and we had a very tight budget. There was ALOT of sleepless worried nights. They were constantly blowing smoke up my ass and they really didn't care one way or another.
I managed everything outside the home. The septic, gas, electric, driveway, and water. Not only did I do that - but I managed most issues with selections. We finally moved in and my house was STILL ISN'T DONE!! I moved in with finishing that still needed to be done.
The basement bathroom was fun. It was framed wrong and they found out when they came to install the shower. So they ended up ripping out the bathroom framing and redoing it. And this happened, I shot this video on September 2, 2020.
They did figure out they could replace the toilet instead of an oval to a round one and the door just clears it. But not even a year after the build, the seal on the toilet has come apart and it leaks.
Not only would I not recommend Josh Doyle Homes, I would never build again. Take my advice, if you do want to build make sure:
- You get in writing some deadline or consequence of missing their deadline. Josh Doyle Homes missed every verbal date given - nothing was in writing and they really didn't have any consequence. I was the only one suffered. Talk to your builder about due dates. Now granted, we built a house during a pandemic - but there was no sense of urgency nor did they care one bit about it.
- Also, make sure the money is disclosed. I asked over and over for a breakdown of costs and I got nothing. Not only that, but they ended up taking an additional monies for their mistakes and waste which had been budgeted for other areas.
Not a happy camper at all. Of course, it doesn't help to build a house during a pandemic and believe it or not, I'm giving them leeway for that - but there were so many problems, unanswered questions, missed verbal deadlines and at the end of the day, I'm left holding the bill.

Have they finally finished? We built as well, and had a few problems. Had to also get an extension on the rental house we were renting. But that was only a month extra. Have they finally finished? Also do they have a year later walk through where you list all the issues you found while living in the house? We made the mistake painting the rooms, and they don't repaint it with anything but the paint they used initially.
ReplyDeleteHello! We too had an awful time with HBJD and their Build Process! Our Family empathizes with you. We also would NEVER recommend them to anyone to be entrusted with such an important and costly event in life of building their home. We had also built before so we were not naive or uneducated at all as to any aspect of the building process. Our other builder was transparent and did the work with excellence and we sadly thought we would receive the same care with HBJD, but instead were only left extremely disappointed. We had the same Project Manager as you and my husband questioned how he was even a manager at all! He truly did not seem to care about our home build at all and even told us that our home was "too out of the way for him to get to often during the build"!!!. Ours also took 14 months, pre-Covid! Ours sat for 3 weeks at a time with NO work AT ALL being done on it! There are still items that need to be finished at the 1 year warranty period, which we have passed, and are still NOT DONE YET! We would build again, but NEVER again with HBJD~Monclova, Ohio! We have learned our lesson to not be taken in by looks alone!!! We would go back to our original builder.
ReplyDeleteFirst off I love your honesty! Its hard to find negative reviews about him on the internet, he must be paying tons of money to keep the negative comments away! We met with him about building a house I had designed a few years ago and I had found him to be completely arrogant and a liar. He was trying to convince us to put Andersen 100 series instead of the 400 series we had chosen in our plans. He told us they are the same window, one is just more money. I wanted to die laughing in his face, I'm an architect myself and would never lie to someone like that, as there is a SIGNIFICANT difference in those windows. I've heard nothing but horror stories from people who have had homes built by him. I'm sorry your experience was so awful and I hope that in time you can make changes to your home that will increase its value far beyond what he is capable of offering!
ReplyDeleteThanks for this,I had almost the same experience, except I got uncomfortable when they pushed me towards their financing and would not give concrete costs up front. Like you I was running around getting permits etc. fortunate I wised up before signing in the dotted line and ran. I am 5000 lighter for design services for a plan I don’t own (he copyrighted). Not worth getting a lawyer, I will call it an expensive education in how to avoid a con. As you said don’t go there
ReplyDeleteThanks for this,I had almost the same experience, except I got uncomfortable when they pushed me towards their financing and would not give concrete costs up front. Like you I was running around getting permits etc. fortunate I wised up before signing in the dotted line and ran. I am 5000 lighter for design services for a plan I don’t own (he copyrighted). Not worth getting a lawyer, I will call it an expensive education in how to avoid a con. As you said don’t go there
ReplyDeleteI too have had a horrible experience, communication is / was nonexistent.
ReplyDeleteAre you referring to the Josh Doyle in Whitehouse Ohio?
ReplyDeleteHello, I am at my 15th month trying to get my home completed by HBJD. It has been an absolute nightmare. Communication has been terrible. We’ve been through 4 project managers, none tell us Anything. I feel like I’m doing this all myself. We ‘started’ the process of signing the contract a week before Covid hit in March 2020. Excavation started in April of 2021 and now it’s July 2022 and they will not finish it. They say it’s on hold. They never come out, they never respond. They have undergone some kind of internal transformation and I can’t get anyone to cal me or answer me. I wish I’d never built this house. Thank you for writing this. I hope to write my own very lengthy review shortly.
ReplyDeleteWe had the exact same experience building with HBJD - and it wasn't in 2020 so COVID-19 was not an excuse. Continual missed timeline commitments, no sense of ownership or even clear idea what was going on from anyone we talked to at HBJD, basement framing issues that resulted in a poor finished layout, and extra costs from HBJD-owned issues that resulted in us running $30,000-$40,000 over budget - news they shared only at the very end of the process when it was time to settle the construction loan. I'm with the TechGrandma on this one - stay away.
ReplyDeleteThanks for the heads up!
ReplyDeleteThanks for the heads up, when he first started they were building houses that people envied, now they are just building average homes. Though we’ve been talking for a couple years about hiring them for a build, we will look elsewhere.
ReplyDeleteWe are not happy either.
ReplyDeleteYour 1000 percent right. I am finishing a house now with multiple issues. I am sick that I had them build our home.
ReplyDelete